Shipping policy

Shipping Policy

Free shipping
We offer free shipping on all orders.

Processing time
Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with your tracking number once your order ships.

Delivery time
Delivery usually takes 7–15 business days after shipping, depending on your country and city. Delivery times are estimates and may be longer during the holiday season, so we recommend ordering early to receive your order before Christmas.

Countries
We ship worldwide. Any customs duties or import taxes charged by the destination country are the responsibility of the customer.

Shipping Protection (optional add-on)
If you added Shipping Protection to your order and your package is lost, stolen or damaged in transit, contact us within 14 days of the estimated delivery date and we will reship your order at no extra cost.

Tracking
You can track your order at any time with the tracking link in your shipping confirmation email.

Questions? Contact us at merrymeow@use.startmail.com.